Shipping Information - Tap Infinity
Refund or Replacement Eligibility
You may request a refund or replacement under the following conditions:
- You received a damaged or defective NFC card
- You received the wrong product
To be eligible, please contact us within 5 days of delivery and share clear images and a description of the issue.
Important Notes
- Refunds or replacements will not be issued if the NFC card has already been used or activated.
- Return shipping (if requested) will be the responsibility of the buyer, unless the issue was caused by Tap Infinity.
- Once your issue is verified, we will either initiate a refund or dispatch a replacement—based on your preference.